Terms and Conditions

Redemption Rewards T&C

  • Minimum reward starts from 50 tickets.
  • Card history is verified by the Fun Factory team before handing over the claimed reward.
  • Rewards once claimed by the customer cannot be exchanged and redeemed against cash.
  • Redemption tickets cannot be redeemed against cash and card balance.
  • Tickets claimed from ANY promotional package such as Birthday, School & Corporate packages cannot be added to the card.
  • Only Fun Factory printed tickets can be added to the card.
  • Tickets in cards are not transferable.
  • Fun Factory Management has the right to end any promotion regarding Redemption at any time.

Loyalty Card: Terms & conditions

  • This Card is valid for 2 months from the Date of issuance.
  • Don’t temper or Bend the card, Serial Number is linked with prize or gift.
  • This card must be shown during the Loyalty Promo, visit at cash counter in order to avail offer.
  • Fun Factory is not responsible for lost, theft or damage of card.
  • Offer is only applicable on loyalty card and cannot be redeemed against cash.
  • Reward can only be availed by one person.

Birthday free Ride T&C

  • Fun Factory Card is compulsory to avail this offer.
  • Free Ride can be availed at the same date as the birth date of the child.
  • Hard/soft copy of birthday certificate/ any other proof is required.
  • Applicable only on 3rd level only.
  • Boeing 777, XD-Ride, Novelty and, Carnival Games are not included.
  • SOPs for COVID-19 should be followed.

Gift Card T&C

  • Gift card is available only on Ground Floor Fun Factory Kiosk.
  • Gift card is not valid for use until the card is transferred to Fun Factory Card.
  • Get a free gift on the purchase of a gift card and claim one chance of free Spin and Win.
  • Gift Card can only be activated from the 3rd floor cash counter after the purchase.

Get Extra bonus

Card Amount Bonus Total Balance
1000 100 1100
3000 900 3900
5000 1500 6500
  • Lost, stolen, and damaged card cannot be replaced.
  • Gift card can not be redeem for cash and any other gift.
  • Any card with suspicious or false marking will be deemed as void.
  • SOPs for COVID-19 should be followed.